Frequently Asked Questions

Parking

We understand that parking in the CBD is not always easy, so we ask that you please allow some extra time before your appointment to find a park.

Outlined below are some parking options that we hope will help make your trip to Socoh easy and stress free!

Firstly, we kindly ask that you do NOT park at the rear of our building. The rear driveway access is a private parking space that we share with our neighbors, Datanet, who regularly come and go throughout the day.

Parking options include, but are not limited to:

• 1 hour street parking directly in front and opposite to Socoh.
• 2 hour street and ticketed parking towards the western end of Gilbert Street from Socoh.
• 1 and 2 hour street parking towards the eastern end of Gilbert Street from Socoh.
• 2 hour street parking along Russell Street, directly adjacent to Socoh.
• 2 hour ticketed parking along Sturt Street, north of Socoh.
• Long term ticketed parking up to 12 hours on Myers Lane, east of Socoh.
• Long term ticketed parking at Wilson Gilbert Street IGA car park, east of Socoh.
• Long term ticketed parking at Gilles Street Auto Park, east of Socoh.

With parking inspectors patrolling regularly, we understand and are more than happy for you to move your vehicle during your appointment.

We thank you for your understanding and look forward to seeing you soon! ✨

What is your cancellation policy?  

You can view our cancellation policy HERE. Please keep in mind this cancellation policy is in relation to appointment with Sophie r Sienna. Our independent stylists cancellation policies may vary.

When entering my card details to confirm my online booking, does my card get charged?

When booking with Sienna or Sophie. No, valid card details are only required to secure your booking. You will not be charged until after your appointment where you can choose to pay a different way.

Do you do weddings?

Sophie & Sienna do not offer weddings. We recommend contacting our indepentdent stylist reguarding this.